Hospital Policies

Forms

Dr. Carpenter Jr., DVM, DACVIM:
Download .pdf form here.
Dr. Seaman, DVM, DACVIM - Oncology:
Download .pdf form here.
Dr. Alvarez-Berger, DVM, DACVIM - Oncology:
Download .pdf form here.
Dr. Trainor, DVM, DACVIM – Int. Medicine:
Download .pdf form here.
Dr. Morales, DVM, DACVIM – Int. Medicine:
Download .pdf form here.
Dr. Sawyer, DVM – Dermatology:
Download .pdf form here.

Fees

Our primary concern is the health of your pet. It is our responsibility to provide your pet with appropriate and humane medical and surgical services. In order to accomplish this, we must have a devoted, quality-minded staff, state of the art equipment and supplies, as well as a modern and immaculate physical facility. Our fee schedule is structured to support a modern, sanitary hospital that has all the necessary medical and surgical supplies and equipment required to deliver the highest possible quality veterinary services. Our fees are competitive with other 24 hours hospitals offering similar services.

Euthanasia

We perform euthanasia only when it is humane and to terminate suffering. Please do not ask us to euthanize a pet that might be otherwise helped medically or surgically. We do not perform “convenience” euthanasia.

Estimates

It is our policy to prepare a fee estimate for your review - in advance and in writing, of what your hospital fees will be. Please do not hesitate to request an estimate when you would like one. We do not wish to extend anyone beyond their means. Please do not hesitate to communicate your intentions to your doctor.

Deposit, Balance & Credit

It is customary to pay for veterinary services as they are rendered. A deposit is required on all hospital cases with the balance due at discharge. Your prompt payment is the only means by which this hospital is supported - unlike human hospitals, we get no government funding or foundation grants. Credit is extended for your convenience through Visa, Master Card, American Express, Discover Card, and Care Credit.

We receive & treat
emergencies,
doctor and nurse
staffed 24 hours
365 days a year!

"You are to be commended for your dedication to excellence. Your practice is well managed, efficient, service oriented, and attractively designed. Your patient educational materials are outstanding." - AAHA