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Everyone was so wonderful and caring...

Posted by cgoodwin , 11 February 2017 · 1,104 views

Abby G Customer since 2016
Everyone was so wonderful and caring when my foxhound, Ariel, was admitted to the ICU during a cluster seizure episode. I am so grateful that they were able to get her through this tough time. Many thanks to all the nurses and physicians who took care of Ariel around the clock!!!

Jorge G Customer since 2015
Great as always. Dr. Alvarez is the best

Anonymous Verified customer
Excellent service. Thank you.

Mary R Customer since 2017
My pet and I had a seamless visit last Sunday. The staff and doctor were friendly and professional. I will definitely go back if I have another after hours situation.

Tracy C Customer since 2013
We had to bring our dog into the Emergency Room the other night and the care and service we received was outstanding. The woman at the front desk not only had us processed in, but she filed our insurance claim form before we even left the hospital. Dr. Katz was extremely thorough and took the time to explain exactly what was going on with our dog and he laid out all of the options for care. What an wonderful group of professionals! If you are ever in the unfortunate position to have to take your pet to an emergency facility, I wouldn't hesitate to come here.

Audrey E Customer since 2004
All in all a good experience.

Marta E Customer since 2012
We love CSAH!

Anonymous Verified customer
Your office is always great. I would only make one suggestion with this type of visit for me. It would have been nice to see the doctor when I picked up Hazel, since we also did not get to see her in the morning at drop off. The nurse was great, and that's why I gave 4 starts, but she is not the doctor.

The nurse did tell me that if I wanted to see the doctor, I would have to wait for half hour; and the translation to me was, doctor is too busy to see you. So I left with a feeling of having an incomplete doctor visit. Seeing the doctor would have been a 5 start since Dr Scharwtz is such a wonderful doctor.

Anonymous Verified customer
The care of all of our dogs most recently Chaz, Has always been our top priority. We are pleased with the care you have provided for Chaz, which is on going. Your personnel and service from the Doctors, Vet Techs, and all of your support staff has been outstanding. Thank you.

Linda H Customer since 2017
We are so very happy with the quality service and care both we and our pet received at your location. The staff was helpful, patient and very informative at every step. I would not hesitate a moment to recommend your hospital to anyone with a pet who needed help.

My thanks to all your staff for their kindness during a very stressful time.

Denise G Customer since 2016
Unbelievable! From beginning to end! My Golden, Duffy fell in love with Dr. Caporelli and rightly so. She performed his left rear leg TPLO and always made herself available to me for any and all concerns. The front desk and nursing staff were incredible and very kind. Three months later and Duffy is as good as new. Thank you!

Ina G Customer since 2017
Excellent, except for amount of time waiting in exam room without any info. About one hour!

Maria D Customer since 2017
Dr. Fuentes was an amazing, caring doctor! We felt very comfortable with him in your facility, and highly recommend your services. All the staff we encountered were kind and very helpful.

December 2017

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